Unitrin Direct Insurance

The backing of a large corporation with a hometown feel, especially when it comes to responding to its customers’ needs—That’s Unitrin Direct, a division of Untrin, Inc. With more than $9 billion in assets and 6,000,000+ customers, Unitrin is a major player in the auto insurance market. The company is a direct seller of auto insurance and strives to keep overhead low. And all of that translates into customer savings.

Unitrin Direct Customer Service

Also unique in the industry is the company’s Code of Business Conduct and Ethics which it follows to ensure customers always receive first-class service. The company focuses on using technology to help provide that first-class customer service. One terrific example is the callback system that lets callers pick a time to be called back so they’re not stuck waiting on hold. All of this and more has translated in to an impressive 96% customer satisfaction rate.

Unitrin Direct Ratings

The independent A.M. Best Company, known worldwide for its publication of insurance company performance and financial strength information, has given Unitrin an “A” rating. This Excellent rating means consumers can have confidence in this auto insurance company’s stability, financial strength and longevity.

Unitrin Direct Discounts

Unitrin Direct does offer discounts on auto insurance for policyholders that meet certain criteria. Your auto insurance specialist can help answer your questions regarding your eligibility and ability to take advantage of available discounts.

They include:
  • Discounts for eligible safety features including air bags, anti lock brakes, daytime running lights, and passive restraints
  • Discounts for eligible anti-theft features including window glass etching and recovery systems
  • Discounts for completing eligible accident prevention, driver improvement, defensive driver and other approved courses
  • E-signature discounts
  • Good student discounts
  • Focused driver discounts
  • Multi-car discounts
  • Multi-policy discounts
  • Occasional operator discounts
  • Senior discounts
  • Distant student discounts
  • Good driver discounts
  • Loyalty discounts
  • Full payment discounts
  • And more!